Delivery & Returns


Please note that due to the volume of orders being dispatched during the festive period around the UK we cannot guarantee the usual delivery time of 1-3 days.

Cut off dates & Preorders

For pre-orders due to be delivered during Christmas period, please choose at the checkout the Shipping rate “Christmas (Deliver my order between 12th-22th December)”. Please note we are not able to guarantee a specific delivery day.

See below cut off dates for Christmas 2023. We would advise ordering before these dates as Royal Mail do not provide a delivery guarantee.

The last date to place your order online is Monday 18th December by midday.

For collection in the restaurant Wednesday 20th December by midday.


You can save time and effort with our pick-up service, which allows you to order your gifts online and collect them from our restaurant. 

 Iberica Marylebone., 195 Great Portland Street W1W 5PS.   

 *Monday to Saturday 12pm to 6pm. Sunday 12pm to 6pm.


What you need to collect your order

Please wait for the "ready to pick up" notification to collect your parcel and show the email on arrival. Bring with you a copy of your order confirmation and your photo ID, such as a passport or driving licence.

Any orders overdue by more than 4 days will be put back to stock and we will contact you to arrange a refund of your order.

*Please note, orders that contain fresh items must be collected on the same day you receive the “order ready for pick up” confirmation, in order to ensure items are in perfect condition. We are unable to refund fresh items that are out of date as a result of late collection.

For any enquiries contact us at


  • Standard UK Delivery costs £6.95.
  • Free shipping over £60.
  • Delivery is within 1-3 working days of your order being placed. We aim to meet these delivery times by dispatching the same day or next day the order is placed, however during busy periods, deliveries may take a little longer.
  • Delivery is Tuesday to Friday (excluding Public Holidays). Orders placed on Fridays and weekends will be shipped on Monday.
  • Delivery is fully traceable. As soon as your order has been dispatched you will receive confirmation with tracking information.