Delivery & Returns
Delivery
- Standard UK Delivery costs 6.95.
- Free shipping over 75.
- Delivery is within 1-3 working days of your order being placed. We aim to meet these delivery times but during busy periods, deliveries may take a little longer.
- Delivery is Monday to Friday (excluding Public Holidays).
- Orders placed on Fridays and weekends will be shipped on Monday.
- Delivery is fully trackable. As soon as your order has been dispatched you will receive confirmation with tracking information.
Returns & refunds
If you've changed your mind and need to return an item, you have 30 days from the date of purchase or date of receipt if delivered, to return your item(s).
If you wish to cancel your order and return your purchase, please email us with the order number quoted on your order confirmation email.
Here is a list of the following items that cannot be returned.
- Unsealed consumables/beverages.
- Chilled and frozen products.
- Fresh food items.
- Beverages with a short shelf life.
Don’t worry if you’ve received a wrong or defective item because we also offer a return policy. Please contact us and send us the photo of the defect. Then, our team will send you the return address, if your return request is approved.